Help & support
How can we help you?
Quick answers about booking a puja, Shraddh, the Ganga aarti, jyotish, pandal tracking and your account. Cannot find it here? A real person is one message away.
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Booking a puja
Choose your rite, a pandit and a date yourself. Nothing is charged until a real person confirms your sankalp by phone.
Open Puja Booking, pick the rite you need, choose an available pandit and a date, and add your details. You do not pay or sign in to send a request. Our team then calls you to confirm your sankalp and the date before anything is finalised.
Yes. Every pandit is identity-verified and reviewed for their knowledge of the rituals before they can take a booking, so your sankalp is performed correctly and with devotion.
At your home, at a ghat, or online, depending on the rite. Pricing is shown upfront and confirmed on the call, so there are no surprises.
Shraddh & Pitru Paksha
Tarpan, pind daan and Pitru Paksha rites at Haridwar, Gaya and Badrinath, offered as sewa with an amount you choose.
Open Shraddh, choose the rite and the tirth, pick your tithi, and add your details. As with any puja, a person confirms the sankalp with you by phone before it is finalised.
Shraddh is offered as sewa with an open amount you decide, not a fixed daan. You give what feels right.
Live Ganga Aarti
Have the evening aarti at Har Ki Pauri, Haridwar performed in your name, and follow it live from wherever you are.
We have the evening Ganga aarti at Har Ki Pauri performed in your name, with your personal sankalp, and send you the details for it. You can also follow the aarti live from anywhere.
The Ganga aarti is performed every evening at Har Ki Pauri. Book ahead and we confirm your booking before the day.
Jyotish
Your free janam kundli, the daily panchang and kundli matching, all computed on the sidereal Lahiri ayanamsa, never generated prose.
Yes. Your birth chart, with rashi, nakshatra and dashas, is free and needs no login. Give your birth date, time and place for an accurate chart.
Everything is computed sidereally on the Lahiri ayanamsa. The panchang and matching are real calculations for your date and place, not canned text over a rashi name.
Pandals & Parikrama
In cities where pandal tracking is live, follow Durga Puja pandals on one map, plan a parikrama, and add pandals you have seen.
Choose a pandal city and open the Live Map or the Pandals list. You see community-verified pandals with live crowd and open status, one-tap directions, and the nearest transit.
Pick the pandals you want to visit and the route planner suggests an efficient order with directions between them, so you see the most in one night without backtracking. No login is needed.
Yes. Spot a Pandal lets you report a pandal you have seen so the community map stays complete. A quick check keeps the listings accurate.
Resources
Aarti sangraha, jaap and mantras, and the meaning behind each ritual, free to read on any ordinary day.
The aarti sangraha with the meaning of each line, a jaap and mantra collection, and background reading on the rituals and the stories behind them.
No. Everything in Resources is open and free to read, no sign-in required.
Account & login
Sign in with your mobile number and a one-time code. There is no password to remember.
Enter your mobile number and we send a one-time code (OTP). Enter the code and you are in. There is no password.
No. Booking requests, the janam kundli, the panchang and the pandal map all work without signing in. An account lets you save pandals and keep your bookings in one place.
Payments & refunds
Nothing is charged to browse or to request. Payment is online and secure, and only after you confirm on the call.
Never to browse or to send a request. Pricing is shown upfront, and payment is arranged online only after our team calls you and you confirm the booking.
Refunds follow our booking policy, which sets out cancellations and the timelines for each rite. If something is unclear, write to us and we will help.
Privacy & your data
In the spirit of the DPDP Act: we use your number to sign you in and send updates, we never sell your data, and it stays private.
We use your mobile number to sign you in and to send updates about a booking or reservation you made. We do not sell your data or share it for advertising.
Yes. Your details stay private and are used only to provide what you asked for. See our Privacy policy and Terms for the full detail.
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Talk to a real person
Cannot find your answer above? Write to us and a real person from our team replies, usually within a working day.
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